CRM system for automating yoga studios
Classberry CRM is specially designed to automate business processes in yoga schools and studios. The goal of the CRM system is to help organize both client interactions and internal organizational processes, as well as to provide the most comprehensive and detailed reporting on every component of your business.
register a yoga studio
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Classberry CRM system is:
an automation system that provides a full set of tools to unlock the potential of your yoga school, increase its profitability and competitiveness, and boost attendance 5-10 times in the shortest possible time.
Complete set of tools for managing your yoga studio
Classberry CRM has a full set of features for tracking attendance and automating class booking:
- convenient attendance marking using an electronic journal;
- attendance data by groups and individuals;
- online booking from the website, social networks, or client personal account;
- waiting lists for available spots in classes;
- tracking attendance for group, trial, single, and individual classes;
- reports on bookings and branch occupancy;
- quick client comments;
- automatic calculation of teachers' salaries.
The schedule in Classberry CRM is an important and convenient tool for planning group and individual classes.
With Classberry CRM you can:
- quickly and easily manage your schedule across different resources via the CRM system;
- understand room and teacher occupancy and maximize use of resources efficiently, avoiding conflicts;
- manage class cancellations and rescheduling;
- track teacher performance and profitability;
- embed the schedule code or link on various platforms (website, social networks, messengers, etc.);
- accept class booking requests directly from the schedule page even without your own website;
- embed the schedule on your website adapting it to your site's color scheme.
For the growth of any organization, it is crucial to have quality tools for working with potential clients. That’s why in Classberry CRM you can:
- configure a Sales Funnel tailored to your business;
- manage potential clients through the sales stages on the Leads Board;
- track client statuses depending on their loyalty to your center or other parameters;
- assign tasks for working with leads and visitors;
- monitor sources of new client inquiries;
- accept requests from leads and clients from your website and social networks;
- set up integration with Facebook targeted ads;
- use IP-telephony features with automatic call recording linked to client cards;
- launch and track results of the "Refer a Friend" campaign;
- monitor reasons for refusals.
Providing your clients with access to their personal account, you:
- not only address client questions regarding remaining classes and subscription validity;
- but also simplify life for clients by allowing them to renew subscriptions and book classes online independently without adapting to the center’s schedule.
Using the personal account, your clients can independently:
- view their class schedule;
- track remaining class count and subscription expiry;
- book or cancel classes;
- renew subscriptions using a card or other payment system;
- ask questions to the administrator via chat;
- pay off debts or top up deposits;
- make payments for goods;
- view full history of payments, attendance, subscriptions, purchases, etc.
And you, in turn, can customize clients' personal accounts to match your corporate colors and place your company logo on the top panel of the page, creating an exclusive solution that promotes your brand.
Automated reminders and greetings not only reduce the workload on you and your administrators, but also increase client engagement and loyalty.
- Greet your clients on holidays and birthdays via automated messages (SMS, E-mail, Telegram).
- Remind about upcoming subscription expirations and debts.
- Send promotional offers and invitations to masterclasses.
- Set up automatic task creation for calling clients you haven’t contacted in a while.
- Use automatic status updates based on various parameters (number of attended classes, total money spent at the studio, etc.).
The sale of related products is usually an integral part of yoga center services, which is why Classberry CRM provides all the capabilities for both sales accounting and inventory management.
Thus, the system excellently implements the following features:
- Accounting of product sales in the yoga center;
- Sale of related products online through the client’s personal account or your center’s website with automatic accounting of products and payments in the system;
- Movement of goods within the warehouse and write-offs;
- Purchase accounting and setting sales prices;
- Reports on online sales and gross profit.
Classberry CRM also provides numerous reports for effective yoga center management, marketing campaign analysis, and control of administrators and managers.
All reports are generated instantly based on your center’s statistical data:
- Client base growth.
- Profit and loss report.
- "Bring a Friend" promotion report.
- Instructor profitability.
- Attendance details.
- Reports on past clients and reasons for refusals.
- Daily task completion report.
- Call reports.
- Full financial report.
- P&L report.
- Attendance list and much more.
With Classberry CRM you get more than 50 reports in various formats, developed based on years of experience of real Yoga and Fitness center managers.
With us you get high-quality
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Our Clients' Reviews
We have been familiar with Classberry CRM for a long time as well as with the project team, and I can say one thing about this – it is a pleasure to work with professionals. Step by step, with the help of the support team, we automated almost all interaction processes with clients and instructors provided in our studio, from attendance tracking to automatic calculation of instructors' salaries. High-quality and very flexible CRM system, prompt and professional technical support, I recommend it to everyone who has grown to implement a CRM, as well as those who think it is too early to implement one.
From my experience, the earlier, the better – more statistics will be preserved and it will be easier to implement the system at the very beginning of the studio's work, rather than when there is already a lot of mess that needs to be sorted out and employees trained to maintain order.
We have been using Classberry for a year. Very satisfied, although at first there was a lot of resistance.
Thanks to the developers, designers, and consultants, always available and responding quickly to improvements. Thank you for the CRM model, it directly affects sales. We are satisfied with you. We hope for further development.
New administrators quickly and easily learn the program, which also significantly reduces time during staff turnover, allowing this time to be spent on sales training.
We own several yoga centers and are always in different cities; thanks to the online program, everything is transparent and under control.
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