CRM system for automating a fitness club, center
Classberry CRM system is specifically designed to automate business processes in fitness clubs and centers.
The goal of the CRM service is to help organize structured work with clients and internal processes within the organization.
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Classberry CRM system is:
Classberry CRM system is an automation solution that provides a full set of tools to unlock the potential of your fitness center, increase its profitability and competitiveness, and boost attendance by 5–10 times in the shortest possible time.
Classberry CRM will help you bring order to your operations and gain full control over the situation.
A complete set of tools to organize the work of your fitness club, center
How often do your clients ask: how many sessions do I have left or when does my subscription expire? How many mistakes do your administrators make during peak hours when clients are lining up?
With Classberry CRM you will be able to:
- quickly answer any client question about their visits, remaining sessions, debts, freezes, or provide access to a personal account where they can track everything themselves;
- track attendance on a subscription basis without losing any payments or sessions;
- automatically send reminders about subscription expiration and outstanding payments;
- conveniently and quickly mark attendance using an electronic journal — a virtual equivalent of the familiar attendance log;
- generate attendance reports for group and individual sessions in seconds and create many other reports in just a few clicks.
"Membership cards? Why? Everything works fine for us.”
Do you think the same? Then check out the key benefits of membership cards that experienced fitness center managers have already proven in practice!
- Fast and simple visitor service — just scan the membership card and attendance will be recorded!
- Increased efficiency of front desk administrators — no need to manually search for a client by name or phone number, the card scanner does it for you. The saved energy can be redirected to more creative tasks.
- Increased number of loyal clients — they are reminded of you every time they see your card in their wallet.
- Increased brand recognition of the club.
- A membership card can become a special feature — clients with a premium-looking card feel valued, which positively affects your average check.
Don’t miss a single lead coming from your website or social media page.
Add feedback forms and online booking to all your web resources and free potential clients from adapting to your working hours.
If you don’t give them the opportunity to ask a question right now, others will.
In addition, each client will get a personal account where they can not only buy subscriptions, products, pay debts, and top up deposits, but also view subscription expiration dates, remaining sessions, visit history, purchases, and book or cancel sessions themselves.
- Embed feedback forms on your website instantly without developers.
- Create and customize lead forms for promotions and news yourself.
- Receive requests directly into the CRM system with additional notifications.
- Set records for response speed and monitor manager performance in the system.
What could be better than automating routine admin work while giving more freedom to your clients?
Let clients handle booking themselves: they can plan sessions online anytime, while your administrators won’t be constantly on the phone managing group capacity.
Here’s what you can offer your clients:
- the ability to book classes online via a personal account;
- the ability to cancel bookings with your rules (e.g., no later than n hours before);
- the ability for leads to book directly from your website schedule, with admin confirmation.
Full-scale financial accounting! Classberry CRM includes more than 15 types of financial operations. More than 15, you ask? For comprehensive management of a modern fitness club, it’s essential.
Within the system you can manage and control:
- sales of subscriptions, single visits, and related products;
- debt payments and deposit top-ups;
- refunds for subscriptions;
- one-time payments (master classes, competitions);
- additional income and expenses;
- transfers between accounts or branches;
- purchasing goods;
- salary payments;
- cash handover between admin shifts;
- various discounts and card payment fees.
The system also supports multiple cash and non-cash accounts, online cash registers, payment terminals, and comprehensive financial reporting.
Don’t have a personal account for clients yet? Let’s fix that in just a few clicks.
Your clients will get:
- the ability to renew subscriptions online and pay for services or products;
- access to all subscriptions, visits, and bookings — no more paperwork;
- full independence — booking, cancellations, and debt payments without calling admins;
- a chat with administrators for quick support;
- 24/7 access from any device without installation.
Classberry CRM allows you to work not only with existing clients but also automate lead generation and interaction with potential customers.
- Manage clients on the lead board.
- Create website lead forms.
- Track traffic sources and communication channels.
- Set and update client statuses.
- Use the sales funnel.
- Tag clients.
- Use marketing reports: client base growth, inactive clients, churn reasons, past client reports, and more.
How much time do you spend generating reports?
Does it happen that important reports are postponed because of routine tasks?
Classberry CRM provides all the reports you need, generated instantly based on your center’s data.
- Client base growth.
- Forgotten clients.
- Profit and loss report.
- Full financial report.
- P&L report.
- Attendance list.
- Active and sold subscriptions, etc.
With Classberry CRM you get more than 50 reports in various formats, developed based on the years of experience of real managers of Fitness clubs and Sports centers.
With us, you get high-quality
service and data security guarantee
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with additional modules
active visitors
without additional modules
active visitors
without additional modules
active visitors
without additional modules
active visitors
Feedback from our clients
We connected the CRM system in September 2023
The system is easy to use, every step has a recorded
instruction, so it's quite easy to understand. Support
is always available and helps with any questions ❤️
Very satisfied with the chosen service. It helps us
maintain quick client accounting and issue subscriptions
in our center, and also guarantees reliability for our
clients – they can at any moment get a record of their
visits and payments for the entire cooperation period.
Ease of use allows remote control and necessary changes
for both directors and administrators.
Convenient reporting, up-to-date income/expense information
helps plan our center's development and service expansion.
Thank you for a convenient service and timely issue resolution.
Get started in the system in just 10 minutes
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