CRM system for automation of dance studios, children's centers, language and music schools, fitness clubs and yoga studios
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Functionality and Key Features of the Classberry Visitor Management Automation System

 

Fast and Easy Visitor Tracking

  • Add clients to the system, collecting maximum information
  • Sell clients memberships and products
  • Mark visitors in lessons
  • Print receipts, invoices, contracts
  • Segment clients by various criteria (age, group, interests, etc.)
  • Quickly create birthday and debt lists
  • Send messages to clients and leads
  • Configure the client form optimally for your needs

Convenient Schedule in CRM and on Your Website

  • Create group and individual lesson schedules
  • Publish the schedule on the website
  • Design a unique look for your schedule
  • Assign lessons to halls
  • Track conflicts in the schedule

Advance Booking for Lessons

  • Register clients for lessons
  • Place an online booking block on your website
  • Accept applications for booking and cancellations through the Visitor Personal Account
  • Limit the number of seats in mini-groups

Electronic Attendance Journal

  • Mark visitors in the electronic journal
  • Control attendance and absences using familiar marks
  • Record reasons for absence
  • Issue attendance sheets
  • Check remaining lessons for a membership

Systematization of the Learning Process

  • Assign homework online
  • Create educational courses
  • Track course topic completion
  • Manage reschedules, cancellations, and substitutions

Club Cards

  • Mark clients using club card scanning
  • Quickly find and identify clients during peak hours
  • Get an additional way to attract and retain clients through well-designed club cards

Mobile App for Visitors

  • Send push notifications about news, schedule changes, and important events
  • Publish relevant center news directly on the app's main screen
  • Allow online lesson booking directly from a smartphone
  • Provide online sales of memberships, products, and services through the app
  • Integrate virtual club cards for client convenience
  • Give access to the client’s personal account with all attendance, membership, and payment info
  • Make interacting with your center convenient and fast through a branded iOS and Android app

Business Scaling

  • Account for finances of all branches in a single CRM system
  • Customize Client Personal Account and CRM in corporate colors
  • Sell franchises
  • Conduct fast onboarding for new franchisees
  • Monitor franchisee performance

Branding

  • Set a custom color scheme for the smart schedule on your website
  • Create a unique Visitor Personal Account
  • Brand your CRM system

Lead Management

  • Add a Feedback Form to the website and receive applications directly in the CRM
  • Connect IP-telephony or Bluetooth and get subscriber info before the call starts
  • Save call recordings and all client communication history in one CRM system
  • Set reminders for important events and calls
  • Integrate with Facebook
  • Work with leads using the lead board, moving cards through Sales Funnel stages
  • Collect and analyze rejection reasons
  • Monitor sales manager performance

Marketing Tools

  • Build a Sales Funnel with the required stages
  • Set up automatic client status updates
  • Segment clients using tags
  • Collect info on lead sources and first communication methods
  • Launch and track Refer a Friend campaign effectiveness

Mailings

  • Send SMS messages
  • Notify clients via E-Mail
  • Send messages through Telegram

CRM Module

  • Assign tasks to employees or departments
  • Monitor task completion
  • Receive reminders
  • Create workflows
  • Collect statistics on task performance

Reporting and Analytics

  • Analyze your business using many useful reports: over 50
  • Track customer base growth
  • Create PL reports and other management reports
  • Calculate your profit
  • Collect sales and attendance statistics
  • Monitor employee performance
  • Check profitability of your instructors

Financial Accounting

  • Calculate employee salaries (over 20 salary calculation methods)
  • Maintain simple financial records using income and expense items
  • Collect payment method statistics
  • Receive membership fees from clients
  • Control cash register
  • Perform cash collections
  • Distribute financial flows internally using virtual accounts
  • Sell products using a barcode scanner
  • Track related product sales in the CRM system
  • Maintain warehouse inventory
  • Calculate revenue and gross profit
  • Print receipts and invoices

Online Payments

  • Sell memberships via your website, Facebook page, or Visitor Personal Account or mobile app in the CRM system
  • Sell certificates for visits
  • Accept contactless payments
  • Increase ad conversion through online payments

Flexible Access Roles

  • Use the Instructor Personal Account
  • Simplify the CRM - hide unnecessary menu items for admins
  • Provide individual report access
  • Separate employees by access levels in the system

Integrations and Other Features

  • Work from any device using the CRM's responsive design for any screen size
  • Receive leads from Facebook directly into the CRM
  • Integrate feedback forms with Google Analytics to track effective lead sources
  • Connect payment systems for Online Payments via website, social networks, messengers, or Visitor Personal Account
  • Fiscalize payments directly via the system using software POS/FR and send online receipts to clients
  • Bluetooth telephony - connect simple phone service via smartphone for automatic caller ID
  • Export reports to Excel
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