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Functionality and Key Features of the Classberry Visitor Management Automation System
Fast and Easy Visitor Tracking
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Add clients to the system, collecting maximum information
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Sell clients memberships and products
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Mark visitors in lessons
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Print receipts, invoices, contracts
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Segment clients by various criteria (age, group, interests, etc.)
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Quickly create birthday and debt lists
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Send messages to clients and leads
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Configure the client form optimally for your needs
Convenient Schedule in CRM and on Your Website
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Create group and individual lesson schedules
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Publish the schedule on the website
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Design a unique look for your schedule
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Assign lessons to halls
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Track conflicts in the schedule
Advance Booking for Lessons
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Register clients for lessons
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Place an online booking block on your website
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Accept applications for booking and cancellations through the Visitor Personal Account
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Limit the number of seats in mini-groups
Electronic Attendance Journal
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Mark visitors in the electronic journal
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Control attendance and absences using familiar marks
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Record reasons for absence
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Issue attendance sheets
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Check remaining lessons for a membership
Systematization of the Learning Process
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Assign homework online
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Create educational courses
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Track course topic completion
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Manage reschedules, cancellations, and substitutions
Club Cards
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Mark clients using club card scanning
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Quickly find and identify clients during peak hours
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Get an additional way to attract and retain clients through well-designed club cards
Mobile App for Visitors
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Send push notifications about news, schedule changes, and important events
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Publish relevant center news directly on the app's main screen
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Allow online lesson booking directly from a smartphone
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Provide online sales of memberships, products, and services through the app
- Integrate virtual club cards for client convenience
- Give access to the client’s personal account with all attendance, membership, and payment info
- Make interacting with your center convenient and fast through a branded iOS and Android app
Business Scaling
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Account for finances of all branches in a single CRM system
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Customize Client Personal Account and CRM in corporate colors
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Sell franchises
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Conduct fast onboarding for new franchisees
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Monitor franchisee performance
Branding
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Set a custom color scheme for the smart schedule on your website
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Create a unique Visitor Personal Account
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Brand your CRM system
Lead Management
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Add a Feedback Form to the website and receive applications directly in the CRM
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Connect IP-telephony or Bluetooth and get subscriber info before the call starts
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Save call recordings and all client communication history in one CRM system
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Set reminders for important events and calls
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Integrate with Facebook
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Work with leads using the lead board, moving cards through Sales Funnel stages
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Collect and analyze rejection reasons
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Monitor sales manager performance
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Build a Sales Funnel with the required stages
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Set up automatic client status updates
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Segment clients using tags
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Collect info on lead sources and first communication methods
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Launch and track Refer a Friend campaign effectiveness
Mailings
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Send SMS messages
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Notify clients via E-Mail
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Send messages through Telegram
CRM Module
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Assign tasks to employees or departments
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Monitor task completion
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Receive reminders
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Create workflows
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Collect statistics on task performance
Reporting and Analytics
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Analyze your business using many useful reports: over 50
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Track customer base growth
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Create PL reports and other management reports
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Calculate your profit
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Collect sales and attendance statistics
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Monitor employee performance
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Check profitability of your instructors
Financial Accounting
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Calculate employee salaries (over 20 salary calculation methods)
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Maintain simple financial records using income and expense items
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Collect payment method statistics
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Receive membership fees from clients
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Control cash register
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Perform cash collections
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Distribute financial flows internally using virtual accounts
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Sell products using a barcode scanner
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Track related product sales in the CRM system
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Maintain warehouse inventory
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Calculate revenue and gross profit
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Print receipts and invoices
Online Payments
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Sell memberships via your website, Facebook page, or Visitor Personal Account or mobile app in the CRM system
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Sell certificates for visits
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Accept contactless payments
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Increase ad conversion through online payments
Flexible Access Roles
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Use the Instructor Personal Account
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Simplify the CRM - hide unnecessary menu items for admins
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Provide individual report access
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Separate employees by access levels in the system
Integrations and Other Features
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Work from any device using the CRM's responsive design for any screen size
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Receive leads from Facebook directly into the CRM
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Integrate feedback forms with Google Analytics to track effective lead sources
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Connect payment systems for Online Payments via website, social networks, messengers, or Visitor Personal Account
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Fiscalize payments directly via the system using software POS/FR and send online receipts to clients
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Bluetooth telephony - connect simple phone service via smartphone for automatic caller ID
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Export reports to Excel